All of our items are shipped using Australia Post as they are the only company that services the whole of Australia.

If your parcel is returned to us due to any of the following reasons, we will contact you to organise to ship your item again at an addition cost to you. 

Reasons for “Return to Sender”

- incorrect/incomplete address

- failure to pick up from your local post office within their timeframe

If you have provided an incorrect or incomplete address no refunds will be provided for any shipping costs.